Add multi-factor authentication to a new device
Note! These instructions are intended to be used when you already have multi-factor authentication enabled or you logged in with your Omnia account at intra.omnia.fi (staff) or pilvi.omnia.fi (students and staff), but did not receive the ‘More information required’ window.
If necessary, you can enable multi-factor authentication by following these steps:
If you change the phone or phone number that you have authentication associated with, make sure you don’t lock yourself out of your account before doing so.
First, enable multi-factor authentication on your new device or phone number. Then disable the old number or device.
1. Log in to the Microsoft 365 service using a web browser on your computer, such as pilvi.omnia.fi (students and staff) or intra.omnia.fi (staff).
At the top right, click your profile picture. Then click Näytä tili. In English it is ‘View account‘.
2. Click Päivitä tiedot. In English it is ‘Update information‘.
Note! If you receive the ‘Additional information required’ window after clicking the ‘Update information’ button, follow the instructions on this page depending on whether you are using an Android or Apple device: Multi-factor authentication.
3. Click Lisää kirjautumismenetelmä. In English it is ‘Add a sign-in method‘.
4. Select the Authenticator-sovellus from the drop-down list. Click Lisää. In English, these translate to ‘Authenticator app’ and ‘Add‘.
5. Then you can follow the instructions on this page, depending on whether you are using an Android or Apple device: Multi-factor authentication.
6. Once you have successfully added a new device or phone number as a multi-factor authentication method, you can remove the old device or phone number by clicking the Poista button next to it. In English it is the ‘Delete‘ button.